Celebrity Cruises Gets Personal with Enhanced Concierge Service

Celebrity Cruises has introduced a new “Personal Concierge” program aimed at further enhancing the brand’s “Designed for you” reputation, by emphasizing the extraordinary customized onboard service that has long set Celebrity Cruises apart from its competitors. By individually communicating with guests to learn their personal preferences, tastes and needs, Celebrity’s new Personal Concierges deliver individualized attention – much like that of a personal assistant – for any guests who wish to heighten special occasions and create new ones.

The Personal Concierge on each ship is an expert in matching Celebrity’s onboard offerings to guests’ individual desires for a particular event or experience. Guests don’t have to be celebrating any special occasion to enjoy the Personal Concierge service. Personal Concierges also help guests to arrange private shore excursions, book spa and specialty dining experiences and more, for no other reason than to make the most of their vacation. Personal Concierges also handle the fine details of arranging onboard celebrations of personal milestones such as birthdays, weddings, anniversaries, retirement and graduation. The consultative services of the Personal Concierge are free of charge; guests only have to pay for the services and events arranged.